The Person Behind neatbranch.
Hi, I'm Kian. I work in energy technology, develop independent software and enjoy finding better ways to make complicated things feel simple.
My experience has taken me from customer operations to specialist energy investigations and digital projects. The common thread is curiosity about how things work and how they could work better.
My Background
I've spent more than 8 years working in the energy industry, supporting people through complex processes, investigating unusual issues and learning how operational systems behave in practice.
That experience sparked an interest in creating technology of my own. I enjoy designing applications that make information clearer, reduce unnecessary steps and feel genuinely good to use.
My route into development hasn't been a conventional one. What I bring is the perspective of somebody who has worked with complicated systems first-hand and understands why the details matter.
Career Journey
From busy customer-facing environments to specialist digital energy operations and independent software projects.
Working in a technology-focused energy environment supporting complex account journeys, smart metering, tariffs, billing and specialist investigations. I also support colleagues with technical challenges and explore ways to make operational information easier to use.
Through my wider role, I've supported energy operations connected with Origin Energy in Australia, EDF in the UK and, more recently, ESB in Ireland. My Origin work included energy and credit operations. These were partner assignments, not separate concurrent full-time jobs.
The varied environments have broadened my understanding of how suppliers and their teams approach complex customer and operational needs.
Building on my earlier experience in the sector through digital customer operations, account management, investigations and helping people navigate energy processes.
Beginning in Home Moves before moving into broader customer operations during a supplier migration. These years established my grounding in domestic energy services, accuracy and clear customer communication.
My earlier experience in a fast-moving customer environment, supporting colleagues, teamwork and consistent service.
What I'm Proud Of
Work I'm proud of, from consistent customer care to practical technology projects.
Maintaining high standards while working through technical, sensitive and sometimes complicated customer situations has been an important part of my professional experience.
I've developed a particular interest in smart energy technology and enjoy helping colleagues investigate unfamiliar issues and understand what happens beneath the surface.
I've designed and developed software projects including operational dashboards, browser tools and native application concepts, learning through testing and iteration.
Technical Experience
Software development is part of my journey, shaped by practical problems, experimentation and continual refinement.
JavaScript, HTML, CSS and Google Apps Script projects, including dashboards and operational interfaces.
Firefox extensions and browser integrations exploring how tools and information can work together.
Exploration of SwiftUI, AppKit and native macOS software through ongoing application projects.
Accessible interactions, thoughtful layouts, clear information and reducing unnecessary cognitive effort.
My projects include AI-assisted development, hands-on testing and technical review. I'm interested in understanding the design decisions, not simply the finished screens.
Explore The SoftwareMy Perspective
I'm autistic and have ADHD. Neurodivergence shapes some of the ways I experience information, organise work and think about technology.
There are challenges, including working memory, interruptions and managing fragmented information. I don't see a need to turn those experiences into a collection of supposed superpowers.
What they have given me is a strong interest in software that respects different ways of working. Clear interfaces, accessible information and better ways to maintain context can make an enormous difference to everyday experiences.
I'm also interested in the creative side of technology: refining details, experimenting with ideas and enjoying the process of turning a question into something tangible.
Still Curious?
I'm continuing to build, learn and explore what happens when industry knowledge meets thoughtful software design.
See What I'm Building Meet The Studio